Have you logged into Pupil Progress and noticed your classes aren't looking as expected? Not to worry. Throughout September, our team are working on mass migrating all schools for the 2025/26 academic year.
This means that some trackers or classes may not be showing on your school account yet, and your classlist sync status will be set as not syncing.
We understand how important it is to enter the year prepared, which is why we'll be busy setting up your trackers and adding new classes once your school's 2025/26 timetable is live on your MIS.
Migration FAQs
Why are my classes unsynchronised?
Why are my classes unsynchronised?
Until your school's migration is complete, all classes will show as not syncing class lists. This is due to us temporarily pausing the connection between Pupil Progress and your MIS.
This means that any changes to your classlists for the 2025/26 academic year, updated on your MIS, will not be reflected in Pupil Progress until your classes are synchronised ✔️
Why are my classes not showing?
Why are my classes not showing?
As standard continuing year groups, any Year 10 and Year 12 classes on your account have been migrated into Year 11 and 13, and should be showing on the Tracking homepage.
However, classes for other cohorts will not be visible until your school's migration is complete. We'll be working on adding your new classes as part of the migration process in September.
For now, you can view all trackers from the previous year from the Tracking homepage by switching the Academic Year dropdown to 2024-25. These will become read-only when archived in November. Learn more in the short video below 👇
Do I need to action anything?
Do I need to action anything?
We previously sent out a Migration Survey to Data Managers, requesting any specifics relevant to your academic year migration. Although the survey is now closed, if there are any preferences which you have not yet communicated, get in touch as soon as possible and we'll look into it.
💡 Even if we've received no communications from your school, we'll still go ahead with migrating your classes as standard.
When will migration be complete for my school?
When will migration be complete for my school?
Unfortunately we cannot confirm an exact date for the completion of your school's setup - migration is an incremental process for all schools.
However, your Data Manager or primary contact will receive an email notifying them as soon as your school's migration is complete, so keep an eye out 👀
🌟 Thank you for your patience
If you have any questions or concerns regarding your school's setup, send us a message using the chat bubble in the bottom right corner 💬